Return and Cancellation Policy

Last updated 11-06-2019

RETURNS or REFUNDS

No refunds will be given on any purchases. All sales at events or online sales are final. No refunds are given.

 EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

1-800-408-8337

CANCELLATION OF ONLINE ORDERS

All products purchased online and at events are considered custom items and these orders cannot be cancelled.

All cancelled orders are subject to a 5% cancellation fee.    

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

Minerva Promotions

608 IAA Drive

Bloomington, Illinois

61701

1-800-408-8337