Return and Cancellation Policy
Last updated 11-06-2019
RETURNS or REFUNDS
No refunds will be given on any purchases. All sales at events or online sales are final. No refunds are given.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
1-800-408-8337
CANCELLATION OF ONLINE ORDERS
All products purchased online and at events are considered custom items and these orders cannot be cancelled.
All cancelled orders are subject to a 5% cancellation fee.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Minerva Promotions
608 IAA Drive
Bloomington, Illinois
61701
1-800-408-8337